Quality Policy

 At Lagom Consult, our range of expertise in Strategy, Creative, Events, and Training services is designed to provide you with all the support you need to elevate your business. Each area of our expertise is handled with the utmost professionalism, creativity, and commitment to your success. Together, we can break barriers and achieve extraordinary results. 

We are committed to the application and maintenance of the quality management system corresponding to the requirements of ISO9001:2015 standard.

The Management of Lagom Consult is committed to continual improvement of the quality management system and any associated activities. LC aims to improve the effectiveness of the quality management system by:

• Understanding customers’ needs and expectations.
• Compliance of contractual and statutory requirements.
• Managing our customers while considering their needs and expectations to deliver the planned results.
• Establishing the company’s quality objectives consistent with the quality policy, measuring the objectives on an ongoing basis, and reviewing the achieved results in our quarterly management meetings.
• Gathering information about the latest technologies and being innovative in providing our services.
• Training of our personnel with updated records to show this.

This policy is communicated through our website to clients and through our new starter inductions.

This policy is reviewed on a periodical basis for the continuing suitability and effectiveness

Signed – Sam Viner,
Managing Director

Date of initial approval
19/06/2024

Date of last review and approval
19/06/2024

Date of next review
19/06/2025